TWC is offering free calls to Haiti from your TWC digital phone and are backing the offer to the day of the earthquake. I was kinda surprised to find this somewhat “hidden” in the news. I mean for all the crap TWC gets for raising rates and nearly mugging their customers this is pretty cool of them.
Time Warner announced yesterday that digital phone customers will be able to make calls for free to the island of Haiti through February. The program will be retroactive to Jan. 12. Calls to both landline and cellular telephones are included in this program.
According to Time Warner: Customers who are making calls to Haiti during the eligible period do not need to make any changes in order to take advantage of this program. The program will cover any Time Warner Cable Digital Phone subscriber. For customers who have received bills before the implementation of the program, Time Warner Cable will issue credits to their accounts, with no need to call a customer service representative. Time Warner Cable estimates that the program will provide $200,000 worth of relief to affected customers. This program is for direct dial calls. Calls to operators or directory assistance will continue to be charged at the usual rate.
Source
I hate to say it but I wonder how long it will be before we get another rate increase to cover this.
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